Legal notice

LEGAL NOTICE

Last updated: 14 September 2026

This Legal Notice provides important information concerning the ownership, operation and use of Fluntstan.store.

Please read this notice together with our Terms of Service, Privacy Policy, Cookie Policy, Shipping Policy and Return & Refund Policy.

1. WEBSITE OPERATOR

Trading Name: Fluntstan
Website: Fluntstan.store
Customer Support Email: help@Fluntstan.store

If Fluntstan is operated by a registered company:

The information above must reflect the genuine legal entity or individual responsible for operating Fluntstan.store.

2. TRADING INFORMATION

Fluntstan is the trading name used in connection with the online retail activities carried out through Fluntstan.store.

Where the trading name differs from the legal name of the person or company operating the business, the legal operator is identified in Section 1 of this notice.

Customers may contact us at:

Email: help@Fluntstan.store

3. PURPOSE OF THE WEBSITE

Fluntstan.store is an e-commerce website offering fashion products and related goods to consumers, primarily within the United Kingdom.

The website provides information relating to:

  • Products;

  • Product availability;

  • Prices;

  • Promotions;

  • Payment;

  • Shipping;

  • Returns;

  • Refunds;

  • Customer support; and

  • Other services associated with purchases made through Fluntstan.

4. CONSUMER INFORMATION

Before entering into a contract with a consumer, Fluntstan aims to provide the information required under applicable UK consumer law in a clear and understandable manner.

This may include information concerning:

  • The identity of the trader;

  • Contact information;

  • The geographical business address;

  • Main characteristics of the goods;

  • Total price;

  • Applicable taxes;

  • Delivery charges;

  • Payment arrangements;

  • Delivery arrangements;

  • Cancellation rights;

  • Return procedures;

  • Refund rights; and

  • Complaint procedures.

Nothing in this Legal Notice is intended to remove or restrict any mandatory consumer rights.

5. UK CONSUMER RIGHTS

Products sold through Fluntstan.store are subject to applicable UK consumer protection legislation.

Where applicable, goods must comply with statutory requirements including being:

  • Of satisfactory quality;

  • Fit for purpose; and

  • As described.

Consumers may have legal rights to remedies including:

  • Refund;

  • Repair;

  • Replacement;

  • Price reduction; or

  • Rejection of goods,

depending on the circumstances.

These statutory rights are separate from any additional commercial guarantees or voluntary policies offered by Fluntstan.

6. ONLINE CANCELLATION RIGHTS

Consumers purchasing eligible goods online may generally have a statutory right to cancel their purchase during the applicable cancellation period.

For most goods purchased online, this period is normally 14 days after receipt, subject to exceptions provided by law.

Further details are available in our Return & Refund Policy.

Nothing in this Legal Notice replaces or limits those rights.

7. PRICES

Unless otherwise stated, prices displayed on Fluntstan.store are expressed in:

Pounds Sterling (GBP / £).

Prices and mandatory charges will be presented in accordance with applicable UK law.

Where required, prices shown to consumers will include applicable taxes.

Any additional delivery costs or other mandatory charges that can reasonably be calculated in advance will be disclosed before an order is placed.

8. DELIVERY

Available delivery methods and their applicable terms are described in our Shipping Policy and during checkout.

Fluntstan currently offers:

Express Shipping

Estimated delivery: 5–8 working days
Paid delivery service

Free Standard Shipping

Estimated delivery: 5–12 working days
Free delivery service

Delivery times are subject to the terms described in our Shipping Policy and applicable statutory rights.

9. ORDER FORMATION

Submitting an order through Fluntstan.store constitutes an offer to purchase the selected goods.

An automated acknowledgement that we have received an order does not necessarily constitute acceptance unless expressly stated otherwise.

The contract will be formed in accordance with the process described in our Terms of Service.

Before placing an order, customers will be given an opportunity to review relevant order details.

10. PAYMENT

Available payment methods are displayed during checkout.

Customers must provide accurate payment information and must be authorised to use the payment method selected.

Payments may be processed by independent third-party payment providers.

Fluntstan does not request payment outside the payment processes presented through our authorised website or approved payment providers unless clearly and legitimately communicated.

11. FAIR COMMERCIAL PRACTICES

Fluntstan aims to deal with consumers fairly, professionally and transparently.

We will not knowingly engage in practices that unlawfully:

  • Mislead consumers;

  • Omit material information;

  • Use false or deceptive pricing;

  • Create misleading urgency;

  • Manipulate consumer decisions;

  • Publish or commission fake consumer reviews;

  • Conceal mandatory charges; or

  • Otherwise constitute an unfair commercial practice.

12. PROMOTIONS AND DISCOUNTS

Any promotion, discount, sale or special offer displayed on Fluntstan.store will be subject to the terms presented with that promotion.

Where comparative or reference pricing is used, we aim to ensure that such pricing is presented fairly and is not misleading.

Promotional messages do not override statutory consumer rights.

13. PRODUCT INFORMATION

We take reasonable care to ensure that product descriptions and information displayed on Fluntstan.store are accurate.

However, minor differences may occur as a result of:

  • Photography;

  • Lighting;

  • Screen calibration;

  • Manufacturing tolerances; or

  • Device display settings.

These minor differences do not permit us to supply goods that materially fail to match their contractual description.

14. PRODUCT IMAGES

Images displayed on Fluntstan.store are intended to represent the relevant products as accurately as reasonably possible.

Colours may appear differently depending on a customer's display or device.

Where an image is illustrative, this should not be used to misrepresent the essential characteristics of a product.

15. PRODUCT AVAILABILITY

Products offered through the website are subject to availability.

We may modify our product range, discontinue products or update availability.

Where we cannot fulfil an accepted order, any rights and remedies available to the customer under applicable law will be respected.

16. INTELLECTUAL PROPERTY

Unless otherwise indicated, content appearing on Fluntstan.store may be owned by, licensed to or lawfully used by the operator of Fluntstan.

This may include:

  • The Fluntstan brand;

  • Logos;

  • Brand graphics;

  • Website layouts;

  • Product photographs;

  • Videos;

  • Illustrations;

  • Written content;

  • Product descriptions;

  • Promotional material;

  • Designs; and

  • Other original content.

Such content may be protected by copyright, trade mark, design and other intellectual property laws.

17. PERMITTED USE

Visitors may access and use Fluntstan.store for lawful personal shopping and informational purposes.

Unless otherwise permitted by law or authorised by us, users must not:

  • Reproduce substantial website content for commercial purposes;

  • Republish our original content;

  • Sell or sublicense our content;

  • Falsely represent themselves as Fluntstan;

  • Use our branding in a misleading manner;

  • Remove proprietary notices; or

  • Infringe intellectual property rights.

18. TRADE MARKS

The name Fluntstan, its logos, visual identity and associated branding may constitute trade marks or other protected commercial identifiers.

No licence to use our trade marks is granted merely because you access our website.

Nothing in this section prevents use permitted by applicable law.

19. THIRD-PARTY INTELLECTUAL PROPERTY

Third-party brand names, trade marks, images or other materials appearing on our website remain the property of their respective owners where applicable.

Reference to another brand does not necessarily imply:

  • Partnership;

  • Sponsorship;

  • Endorsement;

  • Affiliation; or

  • Authorisation.

We intend to respect third-party intellectual property rights.

20. COPYRIGHT CONCERNS

If you reasonably believe that material appearing on Fluntstan.store infringes intellectual property rights that you own or are authorised to represent, please contact:

help@Fluntstan.store

Please provide sufficient information to identify:

  • The protected work;

  • The allegedly infringing material;

  • Your relationship to the rights holder; and

  • Your contact information.

We will review legitimate notices appropriately.

21. WEBSITE CONTENT

Information on Fluntstan.store is provided in connection with our retail services.

We take reasonable steps to maintain accurate information, but website content may occasionally contain:

  • Typographical errors;

  • Technical errors;

  • Outdated information; or

  • Unintended inaccuracies.

Where an error affects a consumer transaction, we will deal with it fairly and in accordance with applicable law.

22. WEBSITE AVAILABILITY

We do not guarantee that Fluntstan.store will be continuously available without interruption.

Access may occasionally be restricted due to:

  • Maintenance;

  • Technical faults;

  • Hosting issues;

  • Security incidents;

  • Updates; or

  • Circumstances outside our reasonable control.

Such interruptions do not remove contractual or statutory obligations relating to orders already placed.

23. CYBERSECURITY AND MISUSE

Users must not deliberately interfere with the normal operation or security of Fluntstan.store.

Prohibited conduct includes attempts to:

  • Introduce malware;

  • Gain unauthorised access;

  • Circumvent security measures;

  • Overload website infrastructure;

  • Conduct fraudulent transactions;

  • Harvest data unlawfully; or

  • Use the website for criminal activity.

Suspected unlawful conduct may be reported to appropriate authorities where legally justified.

24. THIRD-PARTY LINKS

Fluntstan.store may contain links to third-party websites.

These links may be provided for convenience or functionality.

Unless expressly stated otherwise, Fluntstan does not control independent third-party websites and is not responsible for their separate content, availability or privacy practices.

Users should review the applicable terms and privacy policies of third-party services.

25. THIRD-PARTY SERVICES

Our website may rely on external service providers for functions such as:

  • Website hosting;

  • Payments;

  • Fraud prevention;

  • Analytics;

  • Customer service;

  • Logistics;

  • Delivery;

  • Advertising; or

  • Technical services.

Use of such providers does not remove responsibilities that legally remain with Fluntstan.

26. PRIVACY

Personal information is processed in accordance with our Privacy Policy and applicable UK data-protection law.

Our Privacy Policy should explain how personal information is:

  • Collected;

  • Used;

  • Stored;

  • Shared;

  • Protected; and

  • Retained.

It should also explain applicable rights available to individuals.

27. COOKIES

Fluntstan.store may use cookies and similar technologies.

Where consent is legally required for non-essential cookies, such technologies should not be activated until valid consent has been obtained.

Further information should be provided through our Cookie Policy and cookie controls.

28. ELECTRONIC COMMUNICATIONS

Customers may receive electronic communications associated with their transactions, including:

  • Order acknowledgements;

  • Payment confirmations;

  • Dispatch notifications;

  • Delivery updates;

  • Return information;

  • Refund information; and

  • Customer service communications.

Transactional messages are separate from promotional marketing communications.

29. DIRECT MARKETING

Marketing communications will only be sent where permitted by applicable law.

Where customers have the right to unsubscribe, an appropriate method will be made available.

Withdrawal from marketing communications does not prevent essential transactional messages from being sent.

30. CUSTOMER REVIEWS

Where Fluntstan publishes customer reviews, we aim to comply with applicable rules concerning fair and transparent review practices.

We will not knowingly:

  • Publish fabricated reviews as genuine consumer experiences;

  • Commission fake reviews;

  • Misrepresent the origin of consumer reviews; or

  • Use review practices designed to unlawfully mislead consumers.

Sponsored or incentivised content should be disclosed where legally required.

31. LIABILITY

Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.

In particular, nothing is intended to exclude or restrict legal responsibility for matters such as:

  • Fraud or fraudulent misrepresentation;

  • Death or personal injury caused by negligence where such liability cannot lawfully be excluded;

  • Mandatory statutory consumer rights;

  • Defective products where liability cannot legally be excluded; or

  • Any other responsibility that cannot lawfully be limited.

32. CONSUMER LOSSES

Where you purchase from Fluntstan as a consumer, applicable consumer protection law determines our responsibility for losses resulting from a breach of contract or legal duty.

No provision of this Legal Notice should be interpreted as removing a remedy that the law requires us to provide.

33. EXTERNAL EVENTS

Events outside our reasonable control may affect operation of the website or fulfilment of orders.

These may include serious:

  • Transport disruption;

  • Telecommunications failures;

  • Natural disasters;

  • Industrial action;

  • Government restrictions;

  • Infrastructure failures; or

  • Other exceptional events.

Where applicable, we will continue to respect statutory rights relating to cancellation, delivery and refunds.

34. COMPLAINTS

Customers may submit complaints to:

help@Fluntstan.store

When contacting us, please include where relevant:

  • Full name;

  • Order number;

  • Description of the issue;

  • Relevant evidence; and

  • Preferred resolution.

We aim to handle complaints fairly and within a reasonable period.

35. ALTERNATIVE DISPUTE RESOLUTION

Where Fluntstan is legally required to use an Alternative Dispute Resolution provider, or voluntarily participates in an approved scheme, the relevant information will be made available to consumers as required.

Nothing in this notice prevents consumers from exercising legal rights to pursue a claim before a competent court.

36. APPLICABLE LAW

Use of Fluntstan.store and transactions with UK consumers are subject to applicable law in the United Kingdom.

The exact jurisdiction applicable to disputes may depend on where the consumer lives.

Consumers residing in England, Wales, Scotland or Northern Ireland retain applicable rights relating to bringing proceedings in their home jurisdiction where provided by law.

37. RELEVANT UK LEGISLATION

Depending on the circumstances, legislation relevant to Fluntstan's e-commerce activities may include:

  • Consumer Rights Act 2015;

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;

  • Digital Markets, Competition and Consumers Act 2024;

  • Electronic Commerce (EC Directive) Regulations 2002, as applicable and amended;

  • Companies Act 2006, where applicable;

  • Applicable company trading disclosure regulations;

  • UK GDPR;

  • Data Protection Act 2018;

  • Privacy and Electronic Communications Regulations 2003, as applicable;

  • Applicable intellectual property legislation; and

  • Other consumer, advertising, trading and e-commerce laws that may apply.

This list is not intended to imply that every provision of every listed law applies in every circumstance.

38. COMPANY DISCLOSURES

If the operator of Fluntstan is a UK registered company, legally required company information should be displayed on the website.

These details must be genuine and should correspond to official registration records.

39. SOLE TRADERS AND PARTNERSHIPS

If Fluntstan is operated by an individual sole trader or partnership rather than a limited company, the business must use the appropriate legal identification details applicable to that structure.

Do not insert a fictional company number or VAT number where none exists.

40. VAT

If the business is registered for VAT, the relevant VAT registration number should be stated where required.

If the business is not VAT registered, this field should not falsely imply registration.

41. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice to reflect:

  • Changes in law;

  • Changes in business details;

  • Changes to our website;

  • Changes to our services; or

  • Operational developments.

The latest version will be published on Fluntstan.store together with its revision date.

42. SEVERABILITY

If any provision of this Legal Notice is held to be invalid, unlawful or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

43. STATUTORY RIGHTS

Nothing in this Legal Notice, our Terms of Service or any other Fluntstan policy is intended to exclude, restrict or reduce any mandatory statutory rights available to consumers.

Where any provision conflicts with a mandatory legal right, the applicable statutory provision will prevail.

44. CONTACT

For legal, customer service or website enquiries, please contact:

Fluntstan

Website: Fluntstan.store
Email: help@Fluntstan.store